Welcome to Silver Stallion by Trimurti Industries. These Terms & Conditions govern your use of our website and the purchase of products offered through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. Website Use

By using this website, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate and complete information when creating an account or placing an order.
  • Not misuse, copy, modify, interfere with, or attempt to gain unauthorized access to any part of the website.
  • Keep your account credentials secure if you create an account with us.

We reserve the right to restrict or terminate access to the website in case of misuse or violation of these Terms.

2. Our Products

Silver Stallion offers household products including cloth drying stands, ladders, storage racks, multipurpose trolleys, home organizers, ironing tables, shoe racks, plant stands, and other household utility products.

We make reasonable efforts to display product descriptions, specifications, dimensions, colors, finishes, and images accurately.

However, actual product appearance may vary slightly due to:

  • Screen or device settings
  • Lighting used in product photography
  • Manufacturing variations
  • Product improvements or design updates

Such minor variations will not necessarily be considered a product defect.

3. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Discontinue any product without prior notice.
  • Modify product specifications or designs.
  • Limit product quantities.
  • Correct product information where required.

If an ordered product becomes unavailable after an order is placed, we will make reasonable efforts to contact you and provide an appropriate solution.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order will be considered confirmed after successful order processing and confirmation from our side.

We reserve the right to cancel or refuse an order due to reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment failure
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery restrictions

If payment has already been received for an order cancelled by us, an applicable refund will be processed.

5. Prices & Payments

Product prices displayed on the website are subject to change without prior notice.

The final payable amount, including applicable taxes, shipping charges, discounts, or other charges, will be displayed during checkout.

Customers are responsible for providing accurate billing and payment information.

Any promotional offers, discount codes, or special prices will be subject to their respective terms and validity periods.

6. Shipping & Delivery

We aim to process and deliver orders within the estimated timelines mentioned in our Shipping & Delivery Policy.

Delivery times are estimates and may vary because of:

  • Delivery location
  • Product size or weight
  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • Circumstances beyond our reasonable control

Please refer to our Shipping & Delivery Policy for complete details.

7. Returns, Refunds & Replacements

Returns, refunds, cancellations, and replacements will be handled according to our Return & Refund Policy.

Customers should inspect products after delivery and report damaged, defective, incorrect, or missing products within the applicable return period.

Photographs, packaging images, or an unboxing video may be requested to verify a claim.

8. Product Usage & Assembly

Customers are responsible for using products according to their intended purpose and following any provided assembly, installation, maintenance, or safety instructions.

Trimurti Industries will not be responsible for damage resulting from:

  • Improper use
  • Incorrect assembly or installation
  • Unauthorized modification
  • Negligence or mishandling
  • Failure to follow product instructions
  • Normal wear and tear

9. Intellectual Property

All website content, including the Silver Stallion name, branding, logos, product photographs, graphics, text, designs, videos, and other materials, belongs to Trimurti Industries or their respective rights holders.

Content from this website may not be copied, reproduced, republished, distributed, modified, or commercially used without prior written permission.

10. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, communication, or other website functionality.

Your use of such services may also be subject to the respective third party’s terms and policies.

We are not responsible for third-party websites or services that are outside our control.

11. Privacy

Information provided by customers will be handled in accordance with our Privacy Policy.

By using our website and providing your information, you acknowledge that certain information may need to be processed for purposes such as:

  • Order processing
  • Payment processing
  • Product delivery
  • Customer support
  • Account management
  • Website operation

12. Errors & Inaccuracies

Occasionally, the website may contain typographical errors, incorrect pricing, inaccurate product information, availability errors, or other omissions.

We reserve the right to correct such errors and update information at any time.

If an error affects an order already placed, we may contact the customer to provide further information or, where necessary, cancel the affected order and process an applicable refund.

13. Prohibited Uses

You must not use this website:

  • For unlawful or fraudulent activities.
  • To violate applicable laws or regulations.
  • To infringe intellectual property rights.
  • To upload or transmit viruses or malicious software.
  • To collect customer information without authorization.
  • To interfere with website security or functionality.
  • To impersonate another individual or organization.
  • To submit false or misleading information.

14. Limitation of Liability

To the extent permitted by applicable law, Trimurti Industries will not be responsible for indirect or consequential losses resulting from the use or inability to use our website or products.

Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded under applicable law.

15. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

The latest version will be published on this page. Continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms & Conditions will be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the competent courts applicable to Ludhiana, Punjab, subject to applicable law.

17. Contact Information

For questions regarding these Terms & Conditions, orders, products, or our services, please contact:

Trimurti Industries – Silver Stallion

Office:
Bool Road, Vill. Kaind,
Teh. Dehlon,
Distt. Ludhiana – 141116

Email: varunsingla690@gmail.com
Phone: +91 98150-40911