Thank you for choosing Silver Stallion by Trimurti Industries. We are committed to delivering your household products safely, securely, and within the estimated delivery timeline. Please review our Shipping & Delivery Policy before placing your order.

Shipping Locations

We currently ship products across India.

For bulk orders, special delivery requirements, or locations where standard shipping may not be available, please contact our team before placing your order.

Order Processing Time

  • Orders are generally processed within 1–3 business days after order confirmation.
  • Orders placed on Sundays, public holidays, or non-working days will be processed on the next working day.
  • Processing time may vary for bulk orders or products requiring special handling.

Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 3–5 business days
  • Non-Metro Cities: 5–7 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on the delivery location, product size, courier availability, weather conditions, transportation delays, public holidays, or other circumstances beyond our control.

Shipping Charges

  • Applicable shipping charges will be displayed at checkout before payment.
  • Shipping charges may vary depending on the product, order value, delivery location, package dimensions, and weight.
  • Any free-shipping offer, when available, will be subject to the terms and conditions of the applicable promotion.

Order Tracking

Once your order has been dispatched, tracking information may be shared with you through SMS, email, WhatsApp, or other available communication channels.

You can use the provided tracking details to check the delivery status of your order.

Delivery of Large Products

Some Silver Stallion products, including cloth drying stands, ladders, storage racks, trolleys, organizers, ironing tables, shoe racks, and plant stands, may require larger or special packaging.

Delivery timelines and shipping charges for such products may vary depending on their dimensions, weight, and delivery location.

Delays in Delivery

While we make every effort to dispatch and deliver orders on time, delays may occasionally occur due to:

  • Weather conditions
  • Transportation or logistics delays
  • Public holidays
  • Remote delivery locations
  • Courier service disruptions
  • High order volumes
  • Other circumstances beyond our reasonable control

Our team will make reasonable efforts to assist you in case of any significant delivery issue.

Damaged or Lost Packages

If your order arrives damaged, has missing items, or you believe the shipment has been lost in transit, please contact us as soon as possible.

Please provide:

  • Order number
  • Customer name and contact number
  • Clear photographs of the package and product
  • An unboxing video, wherever available
  • Details of the issue

Email: singlapluto@gmail.com
Phone: +91 98150-40911

Our team will review the issue and assist you according to our applicable Return & Refund Policy.

Address & Contact Information

Customers are responsible for providing a complete and accurate shipping address, PIN code, and contact number while placing an order.

Please verify your shipping details carefully before confirming your order. Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.

If you notice an error in your shipping information, please contact us as soon as possible before the order is dispatched.

Contact Us

For questions regarding shipping, delivery, or order tracking, please contact:

Trimurti Industries – Silver Stallion
Bool Road, Vill. Kaind,
Teh. Dehlon,
Distt. Ludhiana – 141116

Email: singlapluto@gmail.com
Phone: +91 98150-40911